Privacy Policy and Terms of Use for the Tonus App1. General Provisions This Privacy Policy and Terms of Use ("Agreement") govern the use of the mobile application "Tonus" and its web version, developed and maintained by Unimo OsOO, located at: 40, 1/1b Matrosova, Bishkek 720031, Kyrgyzstan. Contact:
unimollc@gmail.com, +79953001684.
These Terms govern your use of the Service and constitute an agreement between you and the Company. These Terms define the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.
You confirm that you are at least 16 years old. The Company does not permit individuals under the age of 16 to use the Service.
Your use of the Service is also subject to our Privacy Policy. Our Privacy Policy describes our practices and procedures regarding the collection, use, and disclosure of your personal data when using the App or Website, as well as your privacy rights and how the law protects you. Please read our Privacy Policy carefully before using the Service.
2. Information We Collect2.1. Personal data you provide:- Name (optional);
- Age, gender, weight, activity level;
- Training preferences and goals;
- Subscription details (start date, end date, status).
2.2. Workout data:- Workout history;
- Exercises completed and progress;
- Customized training settings.
2.3. Health data (with user consent):- Apple HealthKit integration (if enabled);
- Weight, calories, steps, activity, heart rate, etc.
2.4. Automatically collected data:- Device identifiers (IDFA, IP, device model);
- In-app activity (screens viewed, clicks, usage time);
- Approximate location (country/region);
- Device language and operating system.
3. How We Use the Information- Create personalized workout plans and recommendations;
- Display user progress and statistics;
- Provide user support;
- Analyze behavior to improve the application;
- Manage subscriptions and free trials;
- Transmit data to Apple via Adapty Refund Saver for refund assessments.
4. Third-Party Services We Use- Firebase (Google) – analytics and notifications;
- Facebook SDK – marketing and analytics;
- Amplitude – behavioral analytics;
- Adapty – subscription management, Refund Saver;
- Asapty – visualization and A/B testing;
- Apple HealthKit – if enabled by the user.
These services may collect technical and anonymized data from your device.
5. Data Security- Data may be stored locally or on secured third-party servers;
- All transmitted data is encrypted;
- We apply organizational and technical measures to protect personal data.
6. Age Restrictions The app is intended for users aged 16 and older. Use by individuals under 16 is allowed only with the consent of a legal guardian.
7. International Data Protection Standards GDPR If you are located in the European Union, we process your data in accordance with the General Data Protection Regulation (GDPR). Processing bases may include your consent, performance of a contract, legal obligations, or our legitimate interests.
You have the right to:
- Request access, modification, or deletion of your personal data;
- Object to processing, especially for marketing purposes;
- Receive a copy of your data or transfer it to a third party;
- Withdraw consent at any time;
- File a complaint with a national data protection authority.
CCPA If you are a California resident, we comply with the California Consumer Privacy Act (CCPA). We may collect the following categories of data: identifiers (e.g., name, email), commercial information (purchases), and internet activity (in-app behavior).
You have the right to:
- Know what personal information we collect;
- Request deletion of your personal information;
- Opt out of the sale of personal data (we do not sell your data);
- Not be discriminated against for exercising your rights.
8. Data Retention Data is retained as long as necessary to fulfill the purposes listed above or until a deletion request is submitted.
9. Data Deletion You may request deletion of your personal data at any time by contacting us at
unimollc@gmail.com.
10. Subscriptions and Payments10.1 Subscription Term Some features of the Service are only available through a paid subscription. Payment will be charged in advance on a recurring basis (e.g., daily, weekly, monthly, or annually), depending on the plan you choose.
At the end of each period, your subscription will automatically renew under the same terms unless canceled by you or the Company. We may use third-party services to process payments.
10.2 Canceling a Subscription You can cancel the renewal of your subscription through your account settings or by contacting the Company. Payments for the current subscription period are non-refundable, but you will retain access to the Service until the end of that period.
If your subscription was made via an in-app purchase, cancellation must be done through your app store settings.
10.3 Billing You agree to provide accurate and complete billing information, including full name, address, region, zip code, phone number, and valid payment details.
If automatic billing fails, the Company will issue an electronic invoice requiring manual payment within a specified deadline.
If your subscription was made via in-app purchase, billing is handled by the app store and governed by its own terms.
We do not store or collect your payment card details. That information is handled directly by third-party processors in accordance with their own privacy policies. These processors adhere to PCI-DSS standards (Visa, Mastercard, American Express, Discover), ensuring secure handling of your payment data.
10.4 Subscription Fee Changes The Company reserves the right to change subscription fees at any time. Any new pricing will take effect after the current subscription period ends.
You will be notified in advance of any changes and may cancel your subscription before the new terms apply.
Continued use of the Service after pricing changes implies your agreement to the new terms.
10.5 Refunds Unless required by law, subscription payments are non-refundable.
Some refund requests may be reviewed individually and granted at the sole discretion of the Company.
If the subscription was made via in-app purchase, the refund policy of the app store applies. To request a refund, contact the store directly:
https://support.apple.com/en-us/HT20408410.6 Free Trial The Company may offer a free trial period at its discretion.
Billing information may be required to activate the trial.
If you provide payment details, you will not be charged until the trial ends. On the last day of the trial, if not canceled, you will be automatically charged for the selected subscription.
The Company may modify or cancel the trial offer at any time without notice.
10.7 In-App Purchases The app may include in-app purchases for products, services, or subscriptions.
Management of in-app purchases may be handled through your app store or device settings.
In-app purchases are non-cancelable after download, non-refundable, and non-transferable.
If a purchase fails to download or is faulty, we will investigate and may:
- Provide a replacement;
- Release a fix to address the issue.
If the problem cannot be resolved promptly and without significant inconvenience, we may request a refund from the app store.
You acknowledge that all billing and payments for in-app purchases are managed by the app store and subject to its policies.
If you experience payment issues, contact the app store directly.
Apple In-App Payments Apple’s privacy policy:
https://www.apple.com/legal/privacy/en-ww/The app offers:
- A free trial period;
- Paid subscription access to premium features.
After the trial, the subscription activates automatically and charges your account. You may cancel the trial at any time via your App Store subscription settings. If not canceled, it becomes a paid subscription. Payment terms and refunds are governed by the App Store’s policy and may be processed by Apple.
11. Changes to the Policy We may update this Agreement from time to time. Changes will be communicated through the app or other channels.
12. Contact Information If you have any questions regarding this Privacy Policy or the Terms of Use, you can contact us:
Last updated: April 21, 2025 